Approve R74
Here at Jackson Fish Market we’re thrilled to have fans, supporters, customers, and friends of every stripe. We believe that there are many more opportunities for us to agree than to disagree. For example, we’re all fans of making beautiful websites, and gorgeous intuitive mobile apps. And since we like to focus on our shared […]
An Open Letter to Vikram Pandit, CEO of Citibank
Dear Mr. Pandit: I have been a Citibank credit card customer for 22 years. Honestly, I don’t know why I still am. Today I received an e-mail and a phone call about potential fraud on my account. Normally this would be a welcome call as I don’t want anyone stealing my identity and charging things […]
Our UX book just got better, even before it’s done. Guess who just signed on as editor?
Our first ever Kickstarter to support our new book — Making Things Special — is going great. Twelve days have passed and we’re almost a third of the way to our funding goal. Thank you to all of you who’ve pitched in and helped spread the word. We appreciate it. To make the book even […]
Destroying Your Enemies Through the Magic of Design
Hierarchical organizations large and small are filled with politics. In fact, usually, the smaller the stakes, the more bare knuckled and vicious the politics. Political organizations are ones where optics (what things look like) are just as (or more) important as what you actually do. Dealing with perceptions as well as ego and insecurity is […]
We’re making a book for you!
It’s called Making Things Special. It’s going to be filled with lessons and inspiration on making stand out user experiences. We are the authors: Jenny Lam and Hillel Cooperman, and we’re glad you’re here. We run a small mom and pop software design firm in Seattle and have been helping create special, hand-crafted user experiences […]