Posts in Making Things Special

Three years ago, Jenny and I embarked on a journey to document our approach and philosophy to brand and user experience design and everything in between. We did in the form of a book, and called it Making Things Special. We expected the book to fade into obscurity. It would be something nice we could […]

Tom, one of our intrepid designers, and illustrator for our book Making Things Special is hard at work illustrating the second volume in the series. Check out Book Jenny being created in front of your eyes. This illustration is for the first chapter which talks about using yourself as your target customer for new products.

This week marks the eighth anniversary of Jackson Fish Market. In the last eight years, and the many before that, Jenny and I have contributed designs, identity, strategy, and a fair amount of execution to dozens and dozens of technology projects large and small. We’ve spent years thinking about and honing our answers to the […]

There is this common element in user interfaces on every device and on every platform. Here’s how it goes: You press a button or a link or some piece of UI that does “something”. The next thing you see is a small dialog box asking you “Are you sure you want to do [that something]?”. […]

It used to be enough that a piece of technology existed. It used to be enough that now we could do something we couldn’t do before. Whether it was adding up a column of numbers, or WYSIWYG editing of a document, or listening to music, or editing a movie, or the web! But creating new […]