Approve R74

Here at Jackson Fish Market we’re thrilled to have fans, supporters, customers, and friends of every stripe. We believe that there are many more opportunities for us to agree than to disagree. For example, we’re all fans of making beautiful websites, and gorgeous intuitive mobile apps. And since we like to focus on our shared passions, we tend not to use our business as a platform for our political agendas. There are plenty of other venues where we can get into some good juicy political debates.

In a few short weeks, Washington state will be voting on whether to uphold same-sex-marriage in our state. And while this issue is being decided via our political system, for us, it’s not a political issue at all. It’s an issue of basic human rights. When our friends and loved ones can’t exercise one of the most basic human rights — to love who they want, make a commitment to that person, and have that partnership recognized by society the same as any other — we feel that any good we do as a small business is somehow tainted. We respect everyone’s right to their social values as well as religious (or non-religious) freedoms. Our business can only be it’s best in an environment where everyone has those freedoms.

To that end, we’ve committed to Washington United For Marriage that we will match up to $10,000 in donations exclusively from business supporters. They are working hard to make sure that Washington state is an environment in which innovators and entrepreneurs of every sexual orientation can be full members of society enjoying all the benefits and rights that they deserve. If you know of a small business that shares this perspective, please let them know, as this is the moment we need to step forward and make equal rights in our state a reality.

At Jackson Fish Market we have been very fortunate to create a successful small business in Washington State, here in the United States of America. We built our small business, but we didn’t do it alone. We did it as part of a society that embraces everyone, and gives us the freedoms to pursue our own happiness. We’re thrilled to do our small part to make sure that everyone has an opportunity to pursue their happiness.

Thanks for letting us share.

Still the single best reason to leave a large company and build your own business…

Five years ago this week I left an incredible job at a great company to co-found my own business with Jenny and Walter — Jackson Fish Market. Leaving the security of a big company and a job that most people would kill for was incredibly counter-intuitive. And building your own business is way way harder than you may imagine. The press loves to talk about amazing success and spectacular failure, but people who are plugging away building their businesses one (virtual?) brick at a time do so mostly outside the spotlight. Luckily, there’s no magic to this effort of building your own business. Every time I learn a lesson (which I do almost daily) the inevitable conclusion is that more hard work is required. And that’s something I can do.

But the question still remains, why leave the great job at the big stable company to work your ass off in anonymity with no guarantees of ever recouping your lost wages? There are many reasons people give for this, but I’ll give you mine, and it’s the same as the day we started JFM five years ago.

Anyone familiar with the innovator’s dilemma knows that companies who’ve achieved incredible success doing one thing have trouble shifting gears. And in my experience, conservative thinking, and those who come up with reasons to say no are the ones who are trusted to be in positions of responsibility. Nobody usually gets fired for saying “no” to a risky idea. There’s almost never proof that it was the wrong call so there are almost never any consequences to folks who say no. And as a bonus, saying no makes you seem more like a grownup at a big company. Big successful companies like people who seem like grownups. After all, the company has a franchise to protect. You don’t put people with wacky ideas in charge of protecting something valuable. And in truth, ideas are a dime a dozen, so why not have some grownups there to weed out the good from the bad? The thinking is sound on paper.

In running my own business I have learned that the only way we make progress is by trying 100 things. For every 100, 2 usually show some promise. We then come up with 100 new ideas based on the learnings of the 98 failures and of the 2 modest successes and try to make some more forward progress. This is an awful lot of work, but there’s no magic to it. And that’s reassuring as I never got an owl from Hogwarts.

But at most big successful companies, where your job is to protect the franchise, trying 100 things and having 98 of them fail is career suicide. In fact, investing in only 2 ideas and having 100% of them show only modest returns is a “career limiting event”. The internal ecosystem is brutal. And if you don’t have a runaway hit out of the gate, your project is usually done. Interest flags, and the project is tagged as failure. Nobody wants to be associated with it. So let’s say you even manage to get your idea going internally, there will be an endless amount of people tweaking, tuning, and “improving” your idea to make sure that it has the best shot of success. And this is important, because inside the big company, the perceived cost of failure is enormous. (Whether the real cost is so large I’m not entirely sure.) And because everyone is so worried about failing (or as they put it – “giving your idea the best chance to succeed”) the amount of time the company invests in your idea goes up. As the investment goes up, so do the stakes. And the cycle reinforces itself.

This cycle is familiar to many. But here’s what I consider the worst part. The point of trying things even though most of them will fail is to learn something, iterate, and keep trying. By the time the original idea has been through so many cycles of peer and executive feedback, it usually is so far from what the originator conceived that the only thing they learned is not to let people fuck with their ideas anymore. And not because the idea would have been successful. But because at this point, they haven’t learned anything. At the end of the day, the originator keeps saying to themselves, “if we’d just done this the way I conceived originally, maybe it would have been successful”. Maybe it would have. Maybe not. But at least there would have been learning.

I left the generosity and stability of a large successful company so that my failures could be my own. I geniunely want to be good at what I do. The only way I know how to improve is to learn from my mistakes. But they must be my mistakes, or I’m not learning. Thanks to the incredible patience of my business partners, I now learn on a daily basis. ;) Creating your own business is treading water in a sea of failure until you’ve built something small that can float. I’m so grateful that I’ve had the time and latitude to build our cozy little rowboat called Jackson Fish Market. Don’t be surprised if after a few thousand more failed experiments it turns into a pretty nice sailboat.

How we accidentally became a Children’s Book Publisher. (Part 1 of the creation of a new book.)

We shipped A Story Before Bed, our recordable children’s ebook service back in November of 2009. In the year preceding the launch we spent plenty of time talking to publishers to see if they would license us their books for inclusion in our service. And we did find three intrepid publishers (Immedium, Charlesbridge, and Bubblegum) who were willing to take a chance on us at launch (we’re now up to 350+ books from over 20 publishers). But in the early days, that was far from certain. We worried that we would show up on day one with a great service for recording children’s books minus the actual books.

We may have been naive but at least we were brave… we decided that as a backup plan we should make some of our own children’s books. If publishers didn’t license us their books, at least we’d have a dozen or so books of our own on hand. How hard could it be? It turns out that making children’s books isn’t hard at all. Making good ones however is a challenge.

Lucky for us, our genre of books has a pretty rich catalog of public domain stories and characters that can get you off to a good start. Disney itself started by doing interpretations of public domain children’s stories (and still does). We picked a bunch of stories, hired some writers and illustrators, and set to work. Our results were not bad. And in some cases, they were pretty decent. Our books had some rough edges but they had some cute moments. We threw away the ones that didn’t make our cut, and put the ones that felt professional on our site. And then we realized that because we owned these children’s books we could do pretty much as we pleased with them… including giving them away to get people to try our service. What we had thought was a backup plan turned into an incredible asset. What we thought was a one-time effort turned into an ongoing investment.

A year later we’ve created over 60 children’s books that are featured on A Story Before Bed. Two examples that I’m particularly proud of include Lil’ Red Riding in the Neighborhood – by Aleen Adams and illustrated by Elizabeth Haywood and Snow White in the City by Shanon Lyon and illustrated by Cate Kennedy:


In our early creations I don’t know that we had a perspective or a style other than trying to make them as professional and entertaining as possible. But as with most things, the more you do it, the better you get (and the more opinions you form about how it should be done). I particularly love both of the books above because while they’re based on familiar tales, they feel fresh and modern both in terms of the writing and the illustrative style. Elizabeth Haywood’s illustrations are so striking they could be in a fashion magazine, and everyone falls in love with Snow White’s hair. The creators of Lil’ Red have worked on many more books for us. And I’m proud to tell you that the creators of Snow White in the City have agreed to a two sequel deal… Snow White in the Country, and Snow White in Paris are coming to A Story Before Bed (hopefully before the end of the year).

Our business model is different than most publishers. We have our own distribution direct to consumers, and we don’t really worry about individual sales. Since our business is primarily a subscription business, we mostly care about adding value to the overall offering. The more quality books we have, the more valuable our subscription offer is for our paying customers. Unlike the big publishers, we don’t need a hit book to carry us. We can offer all kinds of books that only a few customer may love. The Raven for example. Not exactly right for smaller children, and with a ballpoint pen illustration style that’s definitely mature. We know it’s not for everyone, but we love it. And we have room to experiment. We’re not constrained by the number of pages a printing press in Taiwan can print books at. We’re not constrained by what Barnes and Noble or Wal-Mart is willing to feature. We’re only constrained by the talent we can find, and our own inexperience at creating children’s books. But we’re getting more experience every day, and finding more talent as well.

And besides… it’s fun. :)

Right before Valentine’s day we came across an Etsy creator, Stephanie Burrows, who was making cool scientist valentine’s cards. Alan Turing saying “Decode My Heart” and Werner Heisenberg saying “I’m certain about you.” Very nerdy. Very cute. We were inspired. Why not create kids books around these famous scientists. If you’re old enough you might remember the Muppet Babies cartoon on TV. Basically the main Muppets from the Muppet Show but as babies. We have a fascination with younger versions of things I think. (Little Archie, Young Indiana Jones, Superboy, etc.). How about a series of books about scientists when they were kids where their young adventures foreshadow their later discoveries? Not historical fiction exactly. It would be strictly accurate on the science, take some liberties with the story, but keep to the spirit of the character and their accomplishments.

We have done exactly zero market research.

We have done no focus groups.

We have done no competitive analysis.

We just don’t care about that stuff. This sounded like a cool series of books. We would start with Marie Curie. Cause, well, she’s Marie Curie. Now all we needed was a writer. Enter Jennifer Swanson, accomplished children’s writer and middle school science teacher. Here she is in her own words:

Jennifer Swanson’s lifelong interest in science began with her flower collection at 5. Of course, they weren’t in a vase—no– she would take them apart to analyze their insides. Then, at the inquisitive age of 8, Jennifer created her very first science club, right in her garage. Much to her mother’s dismay, Jennifer felt the garage was not the best place for her most valued discovery – a cow skull. Many chemical sets and several science projects gone awry later, Jennifer found herself graduating from the U. S. Naval Academy with a degree in chemistry. After teaching at the prep school level for two years, she decided it was time to pursue her other love – writing. Taking class after class, Jennifer learned to create characters, dialogue and setting. She went on to receive her Masters in Education in K-8 science from Walden University. Her overwhelming desire was to share the fun and excitement of the science world with children. With this in mind, Jennifer took a job with Johns Hopkins Center for Talented Youth as a middle school instructor. In addition to her teaching Jennifer has authored several books, both fiction and non-fiction. Uninvited Guests and Body Bugs will be published by Capstone Press in December 2011. The Child’s World will publish 5 of Jennifer’s books in fall 2011. These books are part of their “How Things Work…” series. When not at her computer, she is out in the backyard, yes, taking apart more flowers.

As you can see, Jennifer was the perfect choice. She’d already written two books for us (both still in production) a version of the Secret Garden on an urban apartment building rooftop, and a version of Aladdin set in an archetypal Disney tween version of high school. We knew she could write and we knew she had range. We were so happy to discover her love of (and expertise in) things scientific.

With that, we’re happy to give you a preview of the first few paragraphs of “Question Everything: Marie Curie’s Guide to Life”. The first book in our new Kid Scientist League series of books.

As a child, Marie Curie was filled with questions.
“Why is the sky blue, Mama?’
“Why does the lake freeze over with ice when it’s cold?”
“Why does the moon light up?”
“I don’t know Marie,” said her mother.
Marie sighed. Her mother never had time to give her a proper answer.

The youngest of five children, Marie was often left by herself. While her older brothers went to school, her sisters stayed home to help with the chores. Since she was small, Marie didn’t have many chores. Instead, she spent her days dreaming about going to school.

Sitting on the grass, Marie would close her eyes and see herself in a classroom, studying science. She imagined that when called on, she could answer every question asked. In fact, her teacher would be so happy to have her in class that he would proclaim to everyone what a fantastic student she was. School would provide the answer to all the questions she had about the world.

It was an impossible dream. At that time, most girls didn’t go to school, let alone study science. Instead, they were taught how to read and manage a household. Still, Marie, had hopes.

We don’t know how long it will take for this one to be finished but we’ll keep updating you periodically as we make progress… sharing sketches, illustrations, and some finished pages until it’s done. As the illustration department gears up on this book, Jennifer is already hard at work on the second book in the series starring a young Nikola Tesla. Electrifying!

(BTW, we’re looking at doing a Kid Artist League as well. Think Picasso and Chagall as kids. And we need an amazing writer with a passion for fine art and artists. Let us know if that’s you.)

Free Children’s eBooks – How we accidentally created a literacy resource for teachers, school librarians, and parents.

Building our children’s ebook service, A Story Before Bed, has been an educational process to say the least. One of the coolest things about it is the role that accidents play in our modest leaps forward. One of my favorite is the creation of our library of free children’s ebooks read by authors and illustrators. We love the work done over at the Children’s Book Council by Robin Adelson and her crack team. Each year they put on the Children’s Choice Book Awards. Last year we agreed to have some of the authors record themselves reading their own books. Everyone was very sweet about it, but it was the first year, and it was a bunch of work. We only managed to get three of the authors to record their stories in our compressed time frame. I knew the result would be good, but I wondered whether it was worth all the work.

Free children's Ebooks

And then we launched the page just in time for the awards themselves. Check it out for yourself. And while it just had a smattering of recordings, the response was fantastic! Teachers, librarians, and parents all converged on the page in droves. While children’s book authors will periodically show up at a local bookstore for a reading, having that reading done virtually, and available on demand using A Story Before Bed was novel and super useful. Especially for the educators. It was like having a director’s commentary of a DVD, but for a children’s book to show the students.

Once we saw the response, we knew we had to expand on the concept. And thus, StoryTime at the Reading Room was born. We have authors and illustrators with books on our site record their own commentary filled version of their creation and post it on the site for free. Have an “in-store reading” with a children’s author wherever and whenever you want. There are so many investments we made, and things we have tried that I was absolutely sure were going to pay off big. I would have bet money. And yet, so many of our successes have been quite… well… surprising. I’m prepare to concede that my instincts are off. But even more importantly, I think we know now that the important thing is just to try as many small bets as you can. You never know what customers will respond to.