Open Letter to Dell Customer Service
Hi Dell folks: I have a monitor I purchased from you awhile ago. The power button is busted. All my other Dell products perform admirably, so while this is irritating, I wasn’t too upset. However, after dealing with your customer service organization for the last hour I am on the verge of killing myself. A […]
Details Matter
One of the designers of Magic the card game recently got married. He blogs about it in awesome detail. Wouldn’t you know that he and his bride decided to have a super detailed themed wedding. Their theme? Games and puzzles. Whether their theme resonates with you or not you can’t help but love the amount […]
The First Step is Admitting You Have a Problem
I admit it. This weekend I attended the 2008 BrickCon conference targeted at Adult Lego Hobbyists (ALHs). The conference lasted for essentially three full days from Friday to Sunday. I even took off work on Friday. Super nerdy? Yes. But before you judge… hear my story. I always loved Lego as a kid. What’s not […]
More Freelance UI Opinions
Yesterday I posted a link to my “review” of a really crappy website for the folks at imediaconnection. My original writeup lauded an app I use all the time. While they were looking for criticism, I think my original post is worth publishing as the folks at Less Accounting are doing a great job. Here […]
Freelance UI Ranting
The folks at imediaconection were nice enough to ask me for a writeup of my impressions of a financial site. After first writing up a positive post, they sent some choices that had a lot more “potential” for criticism. And by “potential” I mean, they sucked. Here’s the opening paragraph: “The mortgage crisis has affected […]