Waste of Effort
Why did Fry’s Electronics (the California-based quirky geek-focused electronic superstore) go through all the effort to get their domain name if the result is their horrible website. I’m going to say its from around 2000. All I really wanted was the hours of the Seattle store. I swear it took me 10 minutes (and a […]
Where’s my $150?
Part of the “excitement” of setting up a new business is setting up all the services a typical business needs including finding an ISP. After waiting for the Comcast for a week to tell us they could not deliver cable to our fab space, and after mopping up our tears at not being able to […]
Biting the Hand That Feeds You
Here’s a simple thought… if you have a business, spend your time making those customers happier, and making their lives easier, and your company will prosper. Now this is an ovesimplification, but in general this is pretty much true. And yet, so often this basic maxim is ignored. Let me be specific. NBC has a […]
Rebranding Treasure Island
Given how important I think authenticity is in delivering a great experience you may be surprised to hear that I love Las Vegas. I don’t mean old classic Vegas either. I mean every brand new themed mega hotel/resort/casino complex. Thinking that I should feel like I’m in Paris while I’m in the Paris Hotel is […]
Systems Are Often Dumber Than You Think
What I wouldn’t give for a realtime map from the folks at Seattle City Light that showed where there was power, where there wasn’t, and what the status was for the areas that didn’t have power yet. In case you didn’t know, our fragile energy-based ecosystem was toppled briefly here in the Pacific Northwest by […]